Rochester Restorative Care Center
501 Eighth Avenue Southeast · Rochester, MN · 55904 · 5072886514
85 certified beds For profit - Corporation Chain: North Shore Healthcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
100% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.93 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.76 | 0.55–0.75 |
| Weekend hours / resident-day | 4.47 | ≈ weekday level |
| Nursing turnover / year | 100% | median 45% |
| Fines (3-yr window) | 2 · $111,761 |
Inspection citations (55 in the current record)
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Immediate jeopardy · J April 13, 2026 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 8, 2026 · Nutrition and Dietary
-
Potential for harm · D March 12, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 18, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 18, 2026 · Resident Rights
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Potential for harm · E March 12, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 18, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 18, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 18, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 18, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 12, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 18, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected May 18, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 18, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 18, 2026 · Quality of Life and Care
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Potential for harm · E March 12, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 18, 2026 · Pharmacy Service
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Potential for harm · D March 12, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 18, 2026 · Pharmacy Service
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Potential for harm · F March 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 18, 2026 · Nutrition and Dietary
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Potential for harm · D March 12, 2026
Provide and implement an infection prevention and control program.
Corrected May 18, 2026 · Infection Control
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Potential for harm · D March 12, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected May 18, 2026 · Environmental
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No harm found · C March 12, 2026
Post nurse staffing information every day.
Corrected May 18, 2026 · Nursing and Physician Services
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Potential for harm · D September 10, 2025 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · D September 10, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 30, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · J July 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 20, 2025 · Quality of Life and Care
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Potential for harm · D July 29, 2025 · found via complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected August 20, 2025 · Resident Rights
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Potential for harm · D July 29, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected August 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 29, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 20, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D July 29, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 20, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D July 29, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 20, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 8, 2023 | Fine | $73,544 |
| November 8, 2023 | Payment Denial | 33 days |
| July 18, 2023 | Fine | $38,217 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245184 · certified since September 1, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.