Riviera Healthcare Center
8203 Telegraph Rd · Pico Rivera, CA · 90660 · 5628062576
154 certified beds For profit - Individual
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.01 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.42 | 0.55–0.75 |
| Weekend hours / resident-day | 3.77 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | 1 · $9,110 |
Inspection citations (73 in the current record)
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Potential for harm · D March 12, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 3, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 3, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 3, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 3, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 12, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected April 3, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 12, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 3, 2026 · Nursing and Physician Services
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Potential for harm · D March 12, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 3, 2026 · Pharmacy Service
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Potential for harm · D March 12, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected April 3, 2026 · Pharmacy Service
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Potential for harm · D March 12, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 3, 2026 · Nutrition and Dietary
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Potential for harm · F March 12, 2026
Dispose of garbage and refuse properly.
Corrected April 3, 2026 · Nutrition and Dietary
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Potential for harm · D March 12, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 3, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 12, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 3, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 3, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 3, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 3, 2026 · Infection Control
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No harm found · B March 12, 2026
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Corrected April 3, 2026 · Environmental
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No harm found · B March 12, 2026
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected April 3, 2026 · Environmental
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Potential for harm · D June 12, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 3, 2025 · Quality of Life and Care
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Actual harm · G February 27, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 20, 2025 · Quality of Life and Care
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Potential for harm · D February 21, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 10, 2025 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 21, 2025 | Fine | $9,110 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055045 · certified since November 3, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.