Riverside Nursing Centre
415 Friant Street · Grand Haven, MI · 49417 · 6168424120
34 certified beds For profit - Corporation Chain: Atrium Centers
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.57 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.76 | 0.55–0.75 |
| Weekend hours / resident-day | 3.16 | ≈ weekday level |
| Nursing turnover / year | 59% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (53 in the current record)
-
Potential for harm · D April 20, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 11, 2026 · Resident Rights
-
Potential for harm · D April 20, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 11, 2026 · Infection Control
-
Potential for harm · D February 12, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 18, 2026 · Resident Rights
-
Potential for harm · E February 12, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 18, 2026 · Resident Rights
-
Potential for harm · E February 12, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 18, 2026 · Resident Rights
-
Potential for harm · D February 12, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected March 18, 2026 · Resident Rights
-
Potential for harm · D February 12, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 18, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E February 12, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 19, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E February 12, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 18, 2026 · Quality of Life and Care
-
Potential for harm · D February 12, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 18, 2026 · Quality of Life and Care
-
Potential for harm · E February 12, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected March 18, 2026 · Pharmacy Service
-
Potential for harm · E February 12, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected March 18, 2026 · Pharmacy Service
-
Potential for harm · E February 12, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 4, 2026 · Pharmacy Service
-
Potential for harm · E February 12, 2026
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected May 4, 2026 · Nutrition and Dietary
-
Potential for harm · D February 12, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 18, 2026 · Resident Assessment and Care Planning
-
Potential for harm · F February 12, 2026
Provide and implement an infection prevention and control program.
Corrected May 4, 2026 · Infection Control
-
Potential for harm · F February 12, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 4, 2026 · Environmental
-
Potential for harm · E February 12, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 18, 2026 · Resident Rights
-
Potential for harm · E February 12, 2026 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected March 18, 2026 · Quality of Life and Care
-
Actual harm · G July 11, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 8, 2025 · Quality of Life and Care
-
Potential for harm · F July 11, 2025 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected August 8, 2025 · Resident Rights
-
Potential for harm · D July 11, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D July 11, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D July 11, 2025 · found via complaint
Assist a resident in gaining access to vision and hearing services.
Corrected August 8, 2025 · Quality of Life and Care
-
Potential for harm · E July 11, 2025 · found via complaint
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected August 8, 2025 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235535 · certified since August 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.