Covenant Village of the Great Lakes

2520 Lake Michigan Drive Nw · Grand Rapids, MI · 49504 · 6167356050

37 certified beds Non profit - Corporation Chain: Covenant Living Part of a CCRC

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

Get the Safety Report

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 65
Serious harm & abuse 20% 100
Staffing 20% 83
Federal penalties 15% 100
Trend 10% 75
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.393.48 min · 4.1 strong
RN hours / resident-day0.910.55–0.75
Weekend hours / resident-day3.90≈ weekday level
Nursing turnover / year47%median 45%
Fines (3-yr window)none

Inspection citations (22 in the current record)

  • Potential for harm · D March 26, 2026

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected April 17, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D March 26, 2026

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected April 17, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D March 26, 2026

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected April 17, 2026 · Quality of Life and Care

  • Potential for harm · F March 26, 2026

    Provide and implement an infection prevention and control program.

    Corrected April 17, 2026 · Infection Control

  • Potential for harm · D March 5, 2025

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected March 28, 2025 · Resident Rights

  • Potential for harm · D March 5, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected March 28, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 5, 2025

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Corrected March 28, 2025 · Nutrition and Dietary

  • Potential for harm · D March 5, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected March 28, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 5, 2025

    Provide and implement an infection prevention and control program.

    Corrected April 5, 2025 · Infection Control

  • Potential for harm · F March 5, 2025

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Corrected March 28, 2025 · Infection Control

  • Potential for harm · E March 5, 2025

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected April 4, 2025 · Infection Control

  • Potential for harm · D January 26, 2024 · found via complaint

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected February 14, 2024 · Resident Rights

  • Potential for harm · D January 26, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected February 14, 2024 · Resident Rights

  • Potential for harm · D January 26, 2024

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected February 14, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D January 26, 2024

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected February 14, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D January 26, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 14, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D January 26, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected February 14, 2024 · Quality of Life and Care

  • Potential for harm · D January 26, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected February 14, 2024 · Quality of Life and Care

  • Potential for harm · D January 26, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 14, 2024 · Quality of Life and Care

  • Potential for harm · D January 26, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected February 14, 2024 · Quality of Life and Care

  • Potential for harm · D January 26, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected February 14, 2024 · Pharmacy Service

  • Potential for harm · D January 26, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected February 14, 2024 · Resident Assessment and Care Planning

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235614 · certified since October 28, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.