Riverside Lifelong Health and Rehabilitation - M
603 Main Street · Mathews, VA · 23109 · 8047259443
60 certified beds Non profit - Corporation Chain: Riverside Health System
Why this verdict
- 4 citations involved actual harm to residents.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
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Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Total nurse staffing below 3.0 hours per resident-day
2.64 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 2.64 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 2.23 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
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Actual harm · G July 9, 2021
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 11, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G July 9, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 11, 2021 · Resident Assessment and Care Planning
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Actual harm · G July 9, 2021
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected June 11, 2021 · Quality of Life and Care
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Actual harm · G July 9, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 18, 2021 · Quality of Life and Care
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Potential for harm · E July 9, 2021
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 18, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 9, 2021
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 18, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 9, 2021
Respond appropriately to all alleged violations.
Corrected August 18, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 9, 2021
Ensure each resident receives an accurate assessment.
Corrected August 18, 2021 · Resident Assessment and Care Planning
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Potential for harm · D July 9, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 18, 2021 · Resident Assessment and Care Planning
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Potential for harm · D July 9, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 18, 2021 · Resident Assessment and Care Planning
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Potential for harm · E July 9, 2021
Ensure that residents are free from significant medication errors.
Corrected August 18, 2021 · Pharmacy Service
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Potential for harm · E July 9, 2021
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected August 18, 2021 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495429 · certified since September 30, 2021. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.