Riverside Lifelong Health & Rehabilitation Sanders

7385 Walker Ave · Gloucester, VA · 23061 · 8046932000

55 certified beds Non profit - Corporation Chain: Riverside Health System Part of a CCRC

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 72
Serious harm & abuse 20% 84
Staffing 20% 87
Federal penalties 15% 100
Trend 10% 34
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.583.48 min · 4.1 strong
RN hours / resident-day0.920.55–0.75
Weekend hours / resident-day4.04≈ weekday level
Nursing turnover / year37%median 45%
Fines (3-yr window)none

Inspection citations (23 in the current record)

  • Potential for harm · D July 20, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 25, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D July 20, 2023

    Provide activities to meet all resident's needs.

    Corrected August 25, 2023 · Quality of Life and Care

  • Potential for harm · F July 20, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 25, 2023 · Nutrition and Dietary

  • Potential for harm · D March 3, 2022

    The resident has the right to receive notices in a format and a language he or she understands.

    Corrected April 15, 2022 · Resident Rights

  • Potential for harm · D March 3, 2022

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected April 15, 2022 · Resident Rights

  • Potential for harm · D March 3, 2022

    Provide and implement an infection prevention and control program.

    Corrected April 15, 2022 · Infection Control

  • Actual harm · G July 11, 2019

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected August 18, 2019 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 11, 2019

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected August 18, 2019 · Resident Rights

  • Potential for harm · D July 11, 2019

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected August 18, 2019 · Resident Rights

  • Potential for harm · D July 11, 2019

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected August 18, 2019 · Resident Rights

  • Potential for harm · D July 11, 2019

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected August 18, 2019 · Resident Rights

  • Potential for harm · D July 11, 2019

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 18, 2019 · Resident Assessment and Care Planning

  • Potential for harm · D July 11, 2019

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected August 18, 2019 · Resident Assessment and Care Planning

  • Potential for harm · D July 11, 2019

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected August 18, 2019 · Resident Assessment and Care Planning

  • Potential for harm · D July 11, 2019

    Provide activities to meet all resident's needs.

    Corrected August 18, 2019 · Quality of Life and Care

  • Potential for harm · E July 11, 2019

    Ensure the activities program is directed by a qualified professional.

    Corrected August 18, 2019 · Quality of Life and Care

  • Potential for harm · D July 11, 2019

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 18, 2019 · Quality of Life and Care

  • Potential for harm · D July 11, 2019

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected August 18, 2019 · Quality of Life and Care

  • Potential for harm · D July 11, 2019

    Provide enough food/fluids to maintain a resident's health.

    Corrected August 18, 2019 · Quality of Life and Care

  • Potential for harm · D July 11, 2019

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 18, 2019 · Pharmacy Service

  • Potential for harm · E July 11, 2019

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected August 18, 2019 · Resident Assessment and Care Planning

  • Potential for harm · E July 11, 2019

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Corrected August 18, 2019 · Administration

  • Potential for harm · D July 11, 2019

    Provide and implement an infection prevention and control program.

    Corrected August 18, 2019 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495383 · certified since January 27, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.