Regency Care of Central Oregon
119 Se Wilson Avenue · Bend, OR · 97702 · 5413827161
46 certified beds For profit - Corporation Chain: Regency Pacific Management
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 5.82 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.04 | 0.55–0.75 |
| Weekend hours / resident-day | 5.29 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
-
Potential for harm · D December 5, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected January 9, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 5, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 9, 2026 · Pharmacy Service
-
Potential for harm · F December 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 9, 2026 · Nutrition and Dietary
-
Potential for harm · D December 5, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 9, 2026 · Infection Control
-
Potential for harm · E December 5, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected January 9, 2026 · Infection Control
-
Potential for harm · E September 13, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 11, 2024 · Resident Rights
-
Potential for harm · D September 13, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 11, 2024 · Quality of Life and Care
-
Potential for harm · E May 5, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 10, 2023 · Resident Rights
-
Potential for harm · D May 5, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 10, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 5, 2023
Ensure each resident receives an accurate assessment.
Corrected August 10, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D May 5, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 10, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D May 5, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected August 10, 2023 · Quality of Life and Care
-
Potential for harm · D May 5, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 10, 2023 · Quality of Life and Care
-
Potential for harm · D May 5, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected August 10, 2023 · Quality of Life and Care
-
Potential for harm · D May 5, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 10, 2023 · Quality of Life and Care
-
Potential for harm · D May 5, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 10, 2023 · Pharmacy Service
-
Potential for harm · D May 5, 2023
Ensure that residents are free from significant medication errors.
Corrected August 10, 2023 · Pharmacy Service
-
Potential for harm · E May 5, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected August 10, 2023 · Nutrition and Dietary
-
Potential for harm · E May 5, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 10, 2023 · Nutrition and Dietary
-
Potential for harm · D May 5, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 10, 2023 · Resident Assessment and Care Planning
-
Potential for harm · F May 5, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected August 10, 2023 · Environmental
-
Potential for harm · D May 5, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected August 10, 2023 · Environmental
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 385282 · certified since April 6, 2018. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.