Regency Redmond Rehabilitation and Nursing Center

3025 Sw Reservoir Drive · Redmond, OR · 97756 · 5415485066

50 certified beds For profit - Limited Liability company Chain: Regency Pacific Management

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 65
Serious harm & abuse 20% 88
Staffing 20% 89
Federal penalties 15% 100
Trend 10% 81
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day5.453.48 min · 4.1 strong
RN hours / resident-day1.190.55–0.75
Weekend hours / resident-day4.42≈ weekday level
Nursing turnover / year49%median 45%
Fines (3-yr window)none

Inspection citations (30 in the current record)

  • Potential for harm · D January 16, 2026

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected January 30, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 16, 2026

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected January 30, 2026 · Quality of Life and Care

  • Potential for harm · D January 16, 2026

    Provide activities to meet all resident's needs.

    Corrected January 30, 2026 · Quality of Life and Care

  • Potential for harm · D January 16, 2026

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 30, 2026 · Quality of Life and Care

  • Potential for harm · D January 16, 2026

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected January 30, 2026 · Quality of Life and Care

  • Potential for harm · D January 16, 2026

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected January 30, 2026 · Quality of Life and Care

  • Potential for harm · D August 16, 2024

    Reasonably accommodate the needs and preferences of each resident.

    Corrected October 1, 2024 · Resident Rights

  • Potential for harm · D August 16, 2024

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected October 1, 2024 · Resident Rights

  • Potential for harm · D August 16, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 1, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D August 16, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected October 1, 2024 · Quality of Life and Care

  • Potential for harm · D August 16, 2024

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected October 1, 2024 · Quality of Life and Care

  • Potential for harm · E August 16, 2024

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected April 1, 2024 · Nursing and Physician Services

  • Potential for harm · D August 16, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected October 1, 2024 · Pharmacy Service

  • Potential for harm · E August 16, 2024

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected October 1, 2024 · Nutrition and Dietary

  • Potential for harm · D August 16, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected October 1, 2024 · Infection Control

  • Potential for harm · D August 16, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected October 1, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 16, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected October 1, 2024 · Quality of Life and Care

  • Potential for harm · D August 16, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 1, 2024 · Quality of Life and Care

  • Actual harm · G April 7, 2023

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected May 19, 2023 · Resident Assessment and Care Planning

  • Actual harm · G April 7, 2023

    Ensure that residents are free from significant medication errors.

    Corrected May 19, 2023 · Pharmacy Service

  • Potential for harm · D April 7, 2023

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Corrected May 19, 2023 · Resident Rights

  • Potential for harm · D April 7, 2023

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected May 19, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 7, 2023

    Respond appropriately to all alleged violations.

    Corrected May 19, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 7, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected May 19, 2023 · Quality of Life and Care

  • Potential for harm · D April 7, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 19, 2023 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 385230 · certified since June 25, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.