Regalcare at Lowell
30 Princeton Boulevard · Lowell, MA · 01851 · 9784548086
90 certified beds For profit - Corporation Chain: Regalcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $91,558 in fines in the last 24 months.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
$91,558 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 3.08 | ≈ weekday level |
| Nursing turnover / year | 26% | median 45% |
| Fines (3-yr window) | 2 · $91,558 |
Inspection citations (29 in the current record)
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Immediate jeopardy · J March 10, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 13, 2026 · Quality of Life and Care
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Potential for harm · E March 10, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 13, 2026 · Resident Rights
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Potential for harm · D March 10, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 10, 2026
Assist a resident in gaining access to vision and hearing services.
Corrected March 13, 2026 · Quality of Life and Care
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Potential for harm · D March 10, 2026
Provide enough food/fluids to maintain a resident's health.
Corrected March 13, 2026 · Quality of Life and Care
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Potential for harm · D March 10, 2026
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected March 13, 2026 · Quality of Life and Care
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Potential for harm · D March 10, 2026
Ensure that residents are free from significant medication errors.
Corrected March 13, 2026 · Pharmacy Service
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Potential for harm · D March 10, 2026
Provide routine and 24-hour emergency dental care for each resident.
Corrected March 13, 2026 · Quality of Life and Care
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Potential for harm · D March 10, 2026
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected March 13, 2026 · Administration
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Potential for harm · D January 29, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 19, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J March 31, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected April 12, 2025 · Quality of Life and Care
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Potential for harm · D March 31, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 12, 2025 · Resident Rights
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Potential for harm · D March 31, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected April 12, 2025 · Resident Rights
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Potential for harm · F March 31, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 12, 2025 · Resident Rights
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Potential for harm · D March 31, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 31, 2025
Provide activities to meet all resident's needs.
Corrected April 12, 2025 · Quality of Life and Care
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Potential for harm · D March 31, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 12, 2025 · Quality of Life and Care
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Potential for harm · D March 31, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 12, 2025 · Quality of Life and Care
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Potential for harm · D March 31, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected April 12, 2025 · Quality of Life and Care
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Potential for harm · D March 31, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected April 12, 2025 · Quality of Life and Care
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Potential for harm · E March 31, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected April 12, 2025 · Administration
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Potential for harm · D March 31, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected April 12, 2025 · Nutrition and Dietary
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Potential for harm · E March 31, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected April 12, 2025 · Nutrition and Dietary
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Potential for harm · D March 31, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected April 12, 2025 · Administration
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Potential for harm · D March 31, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 12, 2025 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 10, 2026 | Fine | $61,050 |
| March 31, 2025 | Fine | $30,508 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225511 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.