Prescott House
140 Prescott Street · North Andover, MA · 01845 · 9786917530
126 certified beds For profit - Limited Liability company Chain: Best Care Services
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 3.11 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | 1 · $15,935 |
Inspection citations (38 in the current record)
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Actual harm · G January 21, 2026
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected January 30, 2026 · Administration
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Potential for harm · D January 21, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 30, 2026 · Resident Rights
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Potential for harm · D January 21, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 30, 2026 · Resident Rights
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Potential for harm · D January 21, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 30, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 21, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 30, 2026 · Quality of Life and Care
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Potential for harm · D January 21, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 30, 2026 · Quality of Life and Care
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Potential for harm · D January 21, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected January 30, 2026 · Quality of Life and Care
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Potential for harm · D January 21, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 30, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 25, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 30, 2025 · Resident Rights
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Potential for harm · D November 25, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 7, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 17, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 3, 2025 · Pharmacy Service
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Potential for harm · D November 17, 2025 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected December 3, 2025 · Administration
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Potential for harm · D January 23, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 26, 2025 · Resident Rights
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Potential for harm · E January 23, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 26, 2025 · Resident Rights
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Potential for harm · E January 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected February 26, 2025 · Quality of Life and Care
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Potential for harm · D January 23, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 26, 2025 · Quality of Life and Care
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Potential for harm · D January 23, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 23, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected February 26, 2025 · Environmental
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Potential for harm · E January 23, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected February 26, 2025 · Environmental
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Potential for harm · D January 5, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 12, 2024 · Resident Rights
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Potential for harm · E January 5, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected February 12, 2024 · Resident Rights
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Potential for harm · D January 5, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 5, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 12, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 21, 2026 | Fine | $15,935 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225510 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.