Premier Nursing and Rehabilitation Center

225 White Street · Jacksonville, NC · 28546 · 9103537222

239 certified beds For profit - Limited Liability company Chain: Principle Long Term Care

  • Inspection results have improved across recent cycles.

Red flags

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 63
Serious harm & abuse 20% 84
Staffing 20% 59
Federal penalties 15% 65
Trend 10% 79
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.203.48 min · 4.1 strong
RN hours / resident-day0.510.55–0.75
Weekend hours / resident-day2.74≈ weekday level
Nursing turnover / year45%median 45%
Fines (3-yr window)1 · $51,984

Inspection citations (31 in the current record)

  • Potential for harm · D April 24, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected May 16, 2025 · Resident Rights

  • Potential for harm · D April 24, 2025

    Ensure each resident receives an accurate assessment.

    Corrected May 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 24, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 24, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected May 16, 2025 · Quality of Life and Care

  • Potential for harm · D April 24, 2025

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected May 16, 2025 · Quality of Life and Care

  • Potential for harm · D April 24, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected May 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 24, 2025

    Provide and implement an infection prevention and control program.

    Corrected May 16, 2025 · Infection Control

  • Actual harm · G March 27, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected April 23, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 27, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected April 23, 2024 · Quality of Life and Care

  • Potential for harm · D March 27, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected April 23, 2024 · Pharmacy Service

  • Potential for harm · D March 27, 2024

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected April 23, 2024 · Administration

  • Potential for harm · D March 27, 2024

    Provide and implement an infection prevention and control program.

    Corrected April 23, 2024 · Infection Control

  • Potential for harm · D March 27, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected April 23, 2024 · Infection Control

  • Potential for harm · D March 27, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected January 2, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 27, 2024 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected April 23, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 27, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 23, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 27, 2024 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected April 23, 2024 · Quality of Life and Care

  • Potential for harm · D March 27, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 23, 2024 · Quality of Life and Care

  • Potential for harm · D March 3, 2023

    Keep residents' personal and medical records private and confidential.

    Corrected April 3, 2023 · Resident Rights

  • Potential for harm · E March 3, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected April 3, 2023 · Resident Rights

  • Potential for harm · D March 3, 2023

    Ensure each resident receives an accurate assessment.

    Corrected April 3, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E March 3, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 3, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D March 3, 2023

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected April 3, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E March 3, 2023

    Provide appropriate foot care.

    Corrected April 3, 2023 · Quality of Life and Care

  • Potential for harm · E March 3, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 3, 2023 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
March 27, 2024Fine$51,984

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345217 · certified since November 25, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.