Carolina Rivers Nursing and Rehabilitation Center
1839 Onslow Drive Extension · Jacksonville, NC · 28540 · 9104553610
120 certified beds For profit - Limited Liability company Chain: Principle Long Term Care
- Cleaner inspection record than most facilities nationally.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
68% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.86 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.49 | ≈ weekday level |
| Nursing turnover / year | 68% | median 45% |
| Fines (3-yr window) | 1 · $4,271 |
Inspection citations (7 in the current record)
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Potential for harm · D October 1, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 16, 2024 · Quality of Life and Care
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Potential for harm · D August 16, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 16, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 1, 2024 · Pharmacy Service
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No harm found · B August 16, 2024
Ensure each resident receives an accurate assessment.
Corrected September 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 15, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 10, 2023 · Resident Rights
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Potential for harm · D May 15, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 10, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 15, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected June 12, 2023 · Pharmacy Service
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 16, 2024 | Fine | $4,271 |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345072 · certified since February 1, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.