Polo Rehabilitation & Hcc
703 East Buffalo · Polo, IL · 61064 · 8159462203
81 certified beds For profit - Corporation Chain: Petersen Health Care
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: not rated
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (29 in the current record)
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Potential for harm · D September 17, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 25, 2024 · Pharmacy Service
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Potential for harm · D July 31, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 14, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 31, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 14, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 31, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 14, 2024 · Quality of Life and Care
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Potential for harm · D July 31, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 14, 2024 · Quality of Life and Care
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Potential for harm · D July 31, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 14, 2024 · Pharmacy Service
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Potential for harm · D July 31, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected August 14, 2024 · Pharmacy Service
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Potential for harm · D July 31, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 14, 2024 · Pharmacy Service
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Potential for harm · E July 31, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected August 14, 2024 · Nutrition and Dietary
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Potential for harm · D May 4, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 23, 2023 · Resident Rights
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Potential for harm · D May 4, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected May 23, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 4, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 23, 2023 · Quality of Life and Care
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Potential for harm · D May 4, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 23, 2023 · Quality of Life and Care
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Potential for harm · D May 4, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 23, 2023 · Quality of Life and Care
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Potential for harm · D May 4, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 23, 2023 · Quality of Life and Care
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Potential for harm · F May 4, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected May 23, 2023 · Nursing and Physician Services
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Potential for harm · E May 4, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 23, 2023 · Pharmacy Service
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Potential for harm · F May 4, 2023
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected May 26, 2023 · Infection Control
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Potential for harm · D May 4, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected May 23, 2023 · Infection Control
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Potential for harm · D February 9, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected February 25, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 9, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 25, 2022 · Quality of Life and Care
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Potential for harm · D February 9, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 25, 2022 · Quality of Life and Care
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Potential for harm · D February 9, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 25, 2022 · Quality of Life and Care
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Potential for harm · D February 9, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 25, 2022 · Quality of Life and Care
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Potential for harm · D February 9, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 25, 2022 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145727 · certified since June 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.