Neighbors Health Center
811 West 2nd · Byron, IL · 61010 · 8152342511
131 certified beds For profit - Limited Liability company Chain: Generations Healthcare Network
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.23 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.69 | 0.55–0.75 |
| Weekend hours / resident-day | 2.67 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (26 in the current record)
-
Potential for harm · D April 9, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected May 1, 2026 · Resident Rights
-
Potential for harm · E March 24, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 1, 2026 · Resident Rights
-
Potential for harm · E June 30, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 2, 2025 · Nutrition and Dietary
-
Potential for harm · D May 27, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 6, 2025 · Quality of Life and Care
-
Actual harm · G May 20, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 20, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 6, 2025 · Resident Rights
-
Potential for harm · D May 20, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 20, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 6, 2025 · Quality of Life and Care
-
Potential for harm · D May 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2025 · Quality of Life and Care
-
Potential for harm · D May 20, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 6, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E May 20, 2025 · found via complaint
Keep all essential equipment working safely.
Corrected June 6, 2025 · Environmental
-
Potential for harm · D September 5, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 16, 2024 · Quality of Life and Care
-
Potential for harm · D September 5, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 16, 2024 · Quality of Life and Care
-
Potential for harm · E September 5, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected September 16, 2024 · Quality of Life and Care
-
Potential for harm · E September 5, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 16, 2024 · Pharmacy Service
-
Potential for harm · E September 5, 2024
Provide and implement an infection prevention and control program.
Corrected September 16, 2024 · Infection Control
-
Potential for harm · D October 18, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected October 27, 2023 · Resident Rights
-
Potential for harm · D October 18, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 27, 2023 · Quality of Life and Care
-
Potential for harm · D October 18, 2023
Provide and implement an infection prevention and control program.
Corrected October 27, 2023 · Infection Control
-
Potential for harm · D September 18, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 25, 2023 · Resident Rights
-
Potential for harm · D September 18, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 25, 2023 · Infection Control
-
Potential for harm · D July 24, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 1, 2023 · Resident Rights
-
Potential for harm · D December 15, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 3, 2023 · Quality of Life and Care
-
Potential for harm · D December 15, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 3, 2023 · Quality of Life and Care
-
Potential for harm · D December 15, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 3, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145440 · certified since January 1, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.