East Bank Center, LLC

6131 Park Ridge Road · Loves Park, IL · 61111 · 8156336810

54 certified beds For profit - Limited Liability company

  • Staffing hours comfortably above national benchmarks.
  • Inspection results have improved across recent cycles.

Red flags

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

Score breakdown

Inspection record 30% of score 57
Serious harm & abuse 20% 94
Staffing 20% 85
Federal penalties 15% 82
Trend 10% 77
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.933.48 min · 4.1 strong
RN hours / resident-day1.050.55–0.75
Weekend hours / resident-day4.36≈ weekday level
Nursing turnover / year60%median 45%
Fines (3-yr window)none

Inspection citations (24 in the current record)

  • Potential for harm · D March 17, 2026 · found via complaint

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected March 24, 2026 · Environmental

  • Potential for harm · D July 24, 2025

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected August 7, 2025 · Resident Rights

  • Potential for harm · F July 24, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 7, 2025 · Nutrition and Dietary

  • Potential for harm · D July 24, 2025

    Provide and implement an infection prevention and control program.

    Corrected August 7, 2025 · Infection Control

  • Potential for harm · D June 26, 2025 · found via complaint

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Corrected July 2, 2025 · Nutrition and Dietary

  • Potential for harm · E June 26, 2025 · found via complaint

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected July 2, 2025 · Nutrition and Dietary

  • Potential for harm · E April 3, 2025 · found via complaint

    Provide activities to meet all resident's needs.

    Corrected April 18, 2025 · Quality of Life and Care

  • Potential for harm · F April 3, 2025 · found via complaint

    Ensure the activities program is directed by a qualified professional.

    Corrected April 18, 2025 · Quality of Life and Care

  • Potential for harm · D January 9, 2025 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected January 15, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D September 11, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected September 19, 2024 · Quality of Life and Care

  • Potential for harm · D September 11, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected September 19, 2024 · Quality of Life and Care

  • Potential for harm · D September 11, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected September 19, 2024 · Pharmacy Service

  • Potential for harm · D September 11, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected September 19, 2024 · Pharmacy Service

  • Potential for harm · D September 11, 2024

    Provide and implement an infection prevention and control program.

    Corrected September 19, 2024 · Infection Control

  • Potential for harm · F September 11, 2024

    Keep all essential equipment working safely.

    Corrected September 19, 2024 · Environmental

  • Potential for harm · D February 6, 2024 · found via complaint

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected February 6, 2024 · Resident Rights

  • Potential for harm · D August 9, 2023 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected August 25, 2023 · Quality of Life and Care

  • Actual harm · G August 3, 2023

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected August 24, 2023 · Quality of Life and Care

  • Potential for harm · E August 3, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected August 24, 2023 · Quality of Life and Care

  • Potential for harm · D August 3, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 24, 2023 · Quality of Life and Care

  • Potential for harm · D August 3, 2023

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected August 24, 2023 · Quality of Life and Care

  • Potential for harm · D August 3, 2023

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected August 24, 2023 · Nursing and Physician Services

  • Potential for harm · D August 3, 2023

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected August 24, 2023 · Pharmacy Service

  • Potential for harm · F August 3, 2023

    Provide and implement an infection prevention and control program.

    Corrected August 24, 2023 · Infection Control

Federal penalties

DateTypeAmount / length
August 3, 2023Payment Denial5 days

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 146069 · certified since August 30, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.