Plaza Healthcare
1475 North Granite Reef Road · Scottsdale, AZ · 85257 · 4809901904
179 certified beds For profit - Limited Liability company
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.82 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.89 | 0.55–0.75 |
| Weekend hours / resident-day | 5.04 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (10 in the current record)
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Potential for harm · D January 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 28, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 28, 2025 · Nutrition and Dietary
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Potential for harm · D January 24, 2025
Provide and implement an infection prevention and control program.
Corrected March 28, 2025 · Infection Control
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Potential for harm · D October 31, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 31, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 16, 2022
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected July 1, 2022 · Resident Rights
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Potential for harm · D June 16, 2022
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected July 1, 2022 · Resident Rights
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Potential for harm · D June 16, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 1, 2022 · Resident Assessment and Care Planning
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Potential for harm · E June 16, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 1, 2022 · Nutrition and Dietary
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Potential for harm · D June 16, 2022
Provide and implement an infection prevention and control program.
Corrected July 1, 2022 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035084 · certified since January 18, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.