Park Plaza Nursing and Rehabilitation Center
2210 Howard St · San Angelo, TX · 76901 · 3259440561
90 certified beds For profit - Corporation Chain: Creative Solutions in Healthcare
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (28 in the current record)
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Potential for harm · D March 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 14, 2025 · Pharmacy Service
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Potential for harm · D March 13, 2025
Provide and implement an infection prevention and control program.
Corrected March 14, 2025 · Infection Control
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Potential for harm · E March 13, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D April 1, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 8, 2024 · Infection Control
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Potential for harm · E February 9, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected March 25, 2024 · Administration
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Potential for harm · E February 9, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 25, 2024 · Resident Rights
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Potential for harm · E February 9, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 9, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 9, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 9, 2024 · found via complaint
Provide appropriate foot care.
Corrected March 25, 2024 · Quality of Life and Care
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Potential for harm · E February 9, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 25, 2024 · Quality of Life and Care
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Potential for harm · E February 9, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 25, 2024 · Quality of Life and Care
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Potential for harm · E February 9, 2024 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 25, 2024 · Quality of Life and Care
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Potential for harm · E February 9, 2024 · found via complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected March 25, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 25, 2024 · Pharmacy Service
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Potential for harm · E February 9, 2024 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 25, 2024 · Pharmacy Service
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Potential for harm · E February 9, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 25, 2024 · Pharmacy Service
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Potential for harm · E February 9, 2024 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected March 25, 2024 · Administration
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Potential for harm · E February 9, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 25, 2024 · Nutrition and Dietary
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Potential for harm · E February 9, 2024 · found via complaint
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected March 25, 2024 · Environmental
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No harm found · C February 9, 2024 · found via complaint
Post nurse staffing information every day.
Corrected March 25, 2024 · Nursing and Physician Services
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Potential for harm · E November 20, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 6, 2023 · Pharmacy Service
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Potential for harm · D September 7, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 8, 2023 · Quality of Life and Care
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Potential for harm · D September 7, 2023 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected September 8, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675982 · certified since July 23, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.