Regency House

3745 Summer Crest Dr · San Angelo, TX · 76901 · 5122135785

120 certified beds For profit - Corporation Chain: Caraday Healthcare

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 52
Serious harm & abuse 20% 100
Staffing 20% 52
Federal penalties 15% 100
Trend 10% 46
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.203.48 min · 4.1 strong
RN hours / resident-day0.320.55–0.75
Weekend hours / resident-day2.95≈ weekday level
Nursing turnover / year53%median 45%
Fines (3-yr window)none

Inspection citations (16 in the current record)

  • Potential for harm · E January 28, 2026 · found via complaint

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected February 12, 2026 · Quality of Life and Care

  • Potential for harm · E September 19, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 11, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 19, 2024

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected October 11, 2024 · Quality of Life and Care

  • Potential for harm · E September 19, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected October 11, 2024 · Pharmacy Service

  • Potential for harm · F September 19, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 11, 2024 · Nutrition and Dietary

  • Potential for harm · E September 19, 2024

    Provide and implement an infection prevention and control program.

    Corrected October 11, 2024 · Infection Control

  • Potential for harm · F September 19, 2024

    Keep all essential equipment working safely.

    Corrected October 11, 2024 · Environmental

  • No harm found · B September 19, 2024

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected October 11, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 8, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected March 29, 2024 · Infection Control

  • Potential for harm · E July 27, 2023 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected August 18, 2023 · Resident Rights

  • Potential for harm · D July 27, 2023 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected August 18, 2023 · Quality of Life and Care

  • Potential for harm · E July 27, 2023 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected August 18, 2023 · Pharmacy Service

  • Potential for harm · F July 27, 2023 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 18, 2023 · Nutrition and Dietary

  • Potential for harm · E July 27, 2023 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected August 18, 2023 · Infection Control

  • Potential for harm · E May 26, 2022

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 13, 2022 · Pharmacy Service

  • Potential for harm · E May 26, 2022

    Ensure resident rooms meet each resident's needs.

    Corrected June 25, 2022 · Environmental

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675767 · certified since October 22, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.