Park Manor of Westchase
11910 Richmond Ave · Houston, TX · 77082 · 2814972838
125 certified beds For profit - Individual Chain: Hmg Healthcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $42,834 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.41 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.20 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | 3 · $136,617 |
Inspection citations (29 in the current record)
-
Immediate jeopardy · J February 9, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
-
Potential for harm · D June 11, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected June 30, 2025 · Resident Assessment and Care Planning
-
Immediate jeopardy · J February 22, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 23, 2025 · Quality of Life and Care
-
Potential for harm · D February 22, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 15, 2025 · Resident Rights
-
Potential for harm · D February 22, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 15, 2025 · Quality of Life and Care
-
Potential for harm · D February 22, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 15, 2025 · Quality of Life and Care
-
Potential for harm · D February 22, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 15, 2025 · Quality of Life and Care
-
Potential for harm · D February 22, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 15, 2025 · Quality of Life and Care
-
Potential for harm · E February 22, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 15, 2025 · Pharmacy Service
-
Potential for harm · E February 22, 2025
Provide and implement an infection prevention and control program.
Corrected March 15, 2025 · Infection Control
-
Potential for harm · E February 22, 2025 · found via complaint
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected March 15, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D June 6, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 8, 2024 · Quality of Life and Care
-
Potential for harm · D June 6, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 8, 2024 · Infection Control
-
Potential for harm · D January 31, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 29, 2024 · Resident Rights
-
Potential for harm · D December 22, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 31, 2024 · Quality of Life and Care
-
Potential for harm · E December 22, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 31, 2024 · Quality of Life and Care
-
Potential for harm · E December 22, 2023 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected January 31, 2024 · Quality of Life and Care
-
Immediate jeopardy · K September 19, 2023 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 26, 2023 · Quality of Life and Care
-
Immediate jeopardy · J September 1, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Immediate jeopardy · J September 1, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Immediate jeopardy · J September 1, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 8, 2023 · Quality of Life and Care
-
Actual harm · G September 1, 2023 · found via complaint
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Corrected September 8, 2023 · Administration
-
Potential for harm · D September 1, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D September 1, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E September 1, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 8, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 9, 2026 | Fine | $26,685 |
| February 22, 2025 | Fine | $16,149 |
| August 24, 2023 | Fine | $93,783 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676059 · certified since August 9, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.