Palm Garden of Sun City
3850 Upper Creek Dr · Sun City Center, FL · 33573 · 8136332875
132 certified beds For profit - Limited Liability company Chain: Palm Garden Health and Rehabilitation
Why this verdict
- Carries CMS’s abuse warning icon.
- Federal penalties on record: $85,965 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
- 3 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$85,965 in federal fines in the last 24 months
4 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.84 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 3.40 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | 4 · $85,965 |
Inspection citations (19 in the current record)
-
Potential for harm · D March 18, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 30, 2026 · Quality of Life and Care
-
Actual harm · G May 6, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G September 10, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 10, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G September 10, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected October 10, 2024 · Quality of Life and Care
-
Potential for harm · D September 10, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 10, 2024 · Resident Rights
-
Potential for harm · E September 10, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected October 10, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D September 10, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 10, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D September 10, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected October 10, 2024 · Quality of Life and Care
-
Potential for harm · E September 10, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 10, 2024 · Pharmacy Service
-
Potential for harm · D September 10, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected October 10, 2024 · Nutrition and Dietary
-
Potential for harm · F September 10, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 10, 2024 · Nutrition and Dietary
-
Potential for harm · E September 10, 2024
Provide and implement an infection prevention and control program.
Corrected October 10, 2024 · Infection Control
-
Potential for harm · D September 10, 2024
Have a Compliance and Ethics Program.
Corrected October 10, 2024 · Administration
-
Potential for harm · D August 25, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected September 12, 2022 · Resident Rights
-
Potential for harm · E August 25, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 12, 2022 · Nutrition and Dietary
-
Potential for harm · E August 25, 2022
Provide and implement an infection prevention and control program.
Corrected September 12, 2022 · Infection Control
-
Potential for harm · D April 30, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 30, 2021 · Resident Assessment and Care Planning
-
Potential for harm · D April 30, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 30, 2021 · Quality of Life and Care
-
Potential for harm · D April 30, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 30, 2021 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 6, 2025 | Fine | $68,880 |
| September 10, 2024 | Fine | $4,085 |
| September 10, 2024 | Fine | $4,846 |
| September 10, 2024 | Fine | $8,154 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105736 · certified since June 28, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.