Plaza West

912 American Eagle Blvd · Sun City Center, FL · 33573 · 8136333066

113 certified beds For profit - Limited Liability company Chain: Healthpeak Properties, Inc. Part of a CCRC

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 56
Serious harm & abuse 20% 100
Staffing 20% 94
Federal penalties 15% 100
Trend 10% 25
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day5.113.48 min · 4.1 strong
RN hours / resident-day0.980.55–0.75
Weekend hours / resident-day4.59≈ weekday level
Nursing turnover / year25%median 45%
Fines (3-yr window)none

Inspection citations (19 in the current record)

  • Potential for harm · E July 31, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected August 31, 2025 · Resident Rights

  • Potential for harm · D July 31, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 31, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E July 31, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected August 31, 2025 · Quality of Life and Care

  • Potential for harm · D July 31, 2025

    Assist a resident in gaining access to vision and hearing services.

    Corrected August 31, 2025 · Quality of Life and Care

  • Potential for harm · E July 31, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 31, 2025 · Quality of Life and Care

  • Potential for harm · D July 31, 2025

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected August 31, 2025 · Quality of Life and Care

  • Potential for harm · D July 31, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected August 31, 2025 · Pharmacy Service

  • Potential for harm · D July 31, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected August 31, 2025 · Pharmacy Service

  • Potential for harm · E July 31, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 31, 2025 · Nutrition and Dietary

  • Potential for harm · E July 31, 2025

    Provide and implement an infection prevention and control program.

    Corrected August 31, 2025 · Infection Control

  • Potential for harm · D May 12, 2023

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected June 12, 2023 · Resident Rights

  • Potential for harm · D May 12, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 12, 2023 · Quality of Life and Care

  • Potential for harm · D May 12, 2023

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected June 12, 2023 · Pharmacy Service

  • Potential for harm · E May 12, 2023

    Ensure medication error rates are not 5 percent or greater.

    Corrected June 12, 2023 · Pharmacy Service

  • Potential for harm · D July 23, 2021

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected August 23, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D July 23, 2021

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected August 23, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D July 23, 2021

    Ensure medication error rates are not 5 percent or greater.

    Corrected August 23, 2021 · Pharmacy Service

  • Potential for harm · D July 23, 2021

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected August 23, 2021 · Pharmacy Service

  • Potential for harm · E July 23, 2021

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 23, 2021 · Nutrition and Dietary

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105866 · certified since June 10, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.