Orono Commons
117 Bennoch Rd · Orono, ME · 04473 · 2078664914
80 certified beds For profit - Corporation Chain: Genesis Healthcare
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.57 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.30 | 0.55–0.75 |
| Weekend hours / resident-day | 3.33 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | 1 · $10,358 |
Inspection citations (44 in the current record)
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Potential for harm · E January 13, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 28, 2026 · Quality of Life and Care
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Potential for harm · D December 9, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 20, 2026 · Quality of Life and Care
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Potential for harm · D December 9, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 20, 2026 · Infection Control
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No harm found · B December 9, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 20, 2026 · Resident Assessment and Care Planning
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Actual harm · G May 7, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 9, 2025 · Quality of Life and Care
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Potential for harm · D May 7, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 9, 2025 · Resident Rights
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Potential for harm · D May 7, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected June 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 7, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 9, 2025 · Quality of Life and Care
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Potential for harm · F May 7, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected June 9, 2025 · Nursing and Physician Services
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Potential for harm · E May 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 9, 2025 · Nutrition and Dietary
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Potential for harm · D May 7, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 7, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected June 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 7, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 9, 2025 · Quality of Life and Care
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Potential for harm · D May 7, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 9, 2025 · Nutrition and Dietary
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Potential for harm · D May 22, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 6, 2024 · Resident Rights
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Potential for harm · E May 22, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 6, 2024 · Resident Rights
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Potential for harm · D May 22, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 22, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · D May 22, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · D May 22, 2024
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected July 6, 2024 · Nursing and Physician Services
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Potential for harm · D May 22, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 6, 2024 · Pharmacy Service
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Potential for harm · D May 22, 2024
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected July 6, 2024 · Nursing and Physician Services
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Potential for harm · E May 22, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 6, 2024 · Resident Rights
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Potential for harm · E May 22, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · D May 22, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 6, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 7, 2025 | Fine | $10,358 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 205031 · certified since July 1, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.