Ross Manor
758 Broadway · Bangor, ME · 04401 · 2079418400
103 certified beds For profit - Corporation Chain: First Atlantic Healthcare
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.46 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.20 | 0.55–0.75 |
| Weekend hours / resident-day | 4.02 | ≈ weekday level |
| Nursing turnover / year | 28% | median 45% |
| Fines (3-yr window) | 1 · $8,018 |
Inspection citations (38 in the current record)
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Potential for harm · D April 17, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 17, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · E April 17, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · E April 17, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · D April 17, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 23, 2025 · Pharmacy Service
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Potential for harm · E April 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 23, 2025 · Nutrition and Dietary
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Potential for harm · E April 17, 2025
Provide and implement an infection prevention and control program.
Corrected May 23, 2025 · Infection Control
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No harm found · B April 17, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 5, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 11, 2025 · Resident Rights
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Potential for harm · D February 5, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 11, 2025 · Quality of Life and Care
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Potential for harm · D February 5, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 4, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G September 12, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected September 3, 2024 · Pharmacy Service
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Potential for harm · D May 16, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 28, 2024 · Resident Rights
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Potential for harm · D May 16, 2024 · found via complaint
Give the resident's representative the ability to exercise the resident's rights.
Corrected June 28, 2024 · Resident Rights
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Potential for harm · D May 16, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 28, 2024 · Resident Rights
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Potential for harm · D May 16, 2024 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected June 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2024 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected June 28, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 28, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 28, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected June 28, 2024 · Nursing and Physician Services
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Potential for harm · D May 16, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 28, 2024 · Infection Control
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No harm found · B May 16, 2024 · found via complaint
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected June 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 11, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 22, 2024 · Resident Rights
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Potential for harm · D March 11, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 12, 2024 | Fine | $8,018 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 205064 · certified since January 28, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.