Optalis Health & Rehabilitation of Muskegon
1061 West Hackley Avenue · Muskegon, MI · 49441 · 2317552255
107 certified beds For profit - Corporation Chain: Optalis Health & Rehabilitation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.31 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.71 | 0.55–0.75 |
| Weekend hours / resident-day | 2.89 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (44 in the current record)
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Potential for harm · D January 14, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 2, 2026 · Resident Rights
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Potential for harm · D January 14, 2026
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected March 2, 2026 · Resident Rights
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Potential for harm · D January 14, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 14, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · E January 14, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 14, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 2, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 2, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 2, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 2, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Provide enough food/fluids to maintain a resident's health.
Corrected March 2, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 2, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 2, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected March 2, 2026 · Quality of Life and Care
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Potential for harm · E January 14, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected March 2, 2026 · Nursing and Physician Services
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Potential for harm · F January 14, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 2, 2026 · Nutrition and Dietary
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Potential for harm · E January 14, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · F January 14, 2026
Provide and implement an infection prevention and control program.
Corrected March 2, 2026 · Infection Control
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Potential for harm · D January 14, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected March 2, 2026 · Infection Control
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Potential for harm · D January 14, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected March 2, 2026 · Infection Control
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Potential for harm · E January 14, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected March 2, 2026 · Environmental
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No harm found · C January 14, 2026
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected March 2, 2026 · Resident Rights
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Potential for harm · D December 17, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 5, 2026 · Quality of Life and Care
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Potential for harm · E November 13, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 31, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 5, 2024 · Resident Rights
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Potential for harm · D October 31, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 5, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235004 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.