Northern Cardinal Rehabilitation and Nursing
4775 Bridge Road · Suffolk, VA · 23435 · 7576860488
120 certified beds For profit - Corporation Chain: Eastern Healthcare Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
71% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.21 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 2.92 | ≈ weekday level |
| Nursing turnover / year | 71% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (45 in the current record)
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Potential for harm · D January 8, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 14, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 16, 2023 · Resident Rights
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Potential for harm · E April 14, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 16, 2023 · Resident Rights
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Potential for harm · D April 14, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 16, 2023 · Resident Rights
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Potential for harm · D April 14, 2023
Ensure each resident receives an accurate assessment.
Corrected May 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · E April 14, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · E April 14, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D April 14, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 16, 2023 · Quality of Life and Care
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Potential for harm · E April 14, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 16, 2023 · Quality of Life and Care
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Potential for harm · D April 14, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 16, 2023 · Quality of Life and Care
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Potential for harm · D April 14, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 16, 2023 · Pharmacy Service
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Potential for harm · D April 14, 2023
Ensure that residents are free from significant medication errors.
Corrected May 16, 2023 · Pharmacy Service
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Potential for harm · D April 14, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 16, 2023 · Pharmacy Service
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Potential for harm · E April 14, 2023
Provide and implement an infection prevention and control program.
Corrected May 16, 2023 · Infection Control
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Potential for harm · D April 14, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected May 16, 2023 · Infection Control
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Potential for harm · D April 14, 2023
Report COVID19 data to residents and families.
Corrected May 16, 2023 · Infection Control
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Potential for harm · D April 14, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected May 16, 2023 · Infection Control
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Potential for harm · E April 14, 2023
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected May 16, 2023 · Nursing and Physician Services
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Potential for harm · D October 3, 2019
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected November 15, 2019 · Resident Rights
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Potential for harm · D October 3, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 15, 2019 · Resident Assessment and Care Planning
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Potential for harm · D October 3, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 15, 2019 · Resident Assessment and Care Planning
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Potential for harm · D October 3, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 15, 2019 · Quality of Life and Care
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Potential for harm · D October 3, 2019
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected November 15, 2019 · Quality of Life and Care
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Potential for harm · E October 3, 2019
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 15, 2019 · Pharmacy Service
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Potential for harm · D October 3, 2019
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected November 15, 2019 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495206 · certified since December 15, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.