Riverside Lifelong Health & Rehab Smithfield
101 John Rolfe Drive · Smithfield, VA · 23430 · 7573573282
34 certified beds Non profit - Corporation Chain: Riverside Health System
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.50 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.96 | 0.55–0.75 |
| Weekend hours / resident-day | 4.23 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · E April 12, 2024
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected June 7, 2024 · Resident Rights
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Potential for harm · D April 12, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected June 7, 2024 · Administration
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Potential for harm · D April 12, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 7, 2024 · Resident Rights
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Potential for harm · D April 12, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 12, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 7, 2024 · Pharmacy Service
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Potential for harm · D April 12, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 7, 2024 · Infection Control
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Potential for harm · D February 25, 2021
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 9, 2021 · Resident Rights
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Potential for harm · D February 25, 2021
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected April 9, 2021 · Resident Rights
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Potential for harm · D February 25, 2021
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected April 9, 2021 · Resident Rights
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Potential for harm · D February 25, 2021
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 9, 2021 · Resident Rights
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Potential for harm · D February 25, 2021
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected April 9, 2021 · Resident Rights
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Potential for harm · D February 25, 2021
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected April 9, 2021 · Resident Assessment and Care Planning
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Potential for harm · D February 25, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 9, 2021 · Quality of Life and Care
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Potential for harm · D February 25, 2021
Provide appropriate foot care.
Corrected April 9, 2021 · Quality of Life and Care
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Potential for harm · D March 8, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 8, 2019 · Quality of Life and Care
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Potential for harm · F March 8, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 8, 2019 · Nutrition and Dietary
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Potential for harm · D March 8, 2019
Provide and implement an infection prevention and control program.
Corrected April 8, 2019 · Infection Control
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495332 · certified since September 1, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.