Northchase Nursing and Rehabilitation Center
3015 Enterprise Drive · Wilmington, NC · 28405 · 9107913451
140 certified beds For profit - Limited Liability company Chain: Principle Long Term Care
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.62 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.68 | 0.55–0.75 |
| Weekend hours / resident-day | 3.28 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 1 · $7,901 |
Inspection citations (27 in the current record)
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Potential for harm · D June 23, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 28, 2025 · Resident Rights
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Potential for harm · D June 23, 2025
Ensure each resident receives an accurate assessment.
Corrected July 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 23, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 28, 2025 · Pharmacy Service
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Potential for harm · D June 23, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected July 28, 2025 · Nutrition and Dietary
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Potential for harm · E June 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 28, 2025 · Nutrition and Dietary
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Potential for harm · D June 23, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 23, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected July 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 23, 2025 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 9, 2025 · Pharmacy Service
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Potential for harm · D May 17, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 24, 2024 · Resident Rights
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Potential for harm · D May 17, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected June 24, 2024 · Resident Rights
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Potential for harm · E May 17, 2024
Ensure each resident receives an accurate assessment.
Corrected June 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 17, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 17, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected June 24, 2024 · Quality of Life and Care
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Potential for harm · E May 17, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 24, 2024 · Quality of Life and Care
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Potential for harm · E May 17, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected June 24, 2024 · Quality of Life and Care
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Potential for harm · D May 17, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 24, 2024 · Pharmacy Service
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Potential for harm · D May 17, 2024
Provide and implement an infection prevention and control program.
Corrected June 24, 2024 · Infection Control
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Potential for harm · D May 17, 2024 · found via complaint
Assist a resident in gaining access to vision and hearing services.
Corrected June 24, 2024 · Quality of Life and Care
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Potential for harm · E May 17, 2024 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected June 24, 2024 · Quality of Life and Care
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Potential for harm · E May 17, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected June 24, 2024 · Pharmacy Service
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Potential for harm · E May 17, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 24, 2024 · Nutrition and Dietary
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Potential for harm · E May 17, 2024 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected June 24, 2024 · Nutrition and Dietary
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Actual harm · G January 3, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 2, 2023 · Quality of Life and Care
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Potential for harm · E January 26, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 13, 2023 · Resident Rights
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Potential for harm · E January 26, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 13, 2023 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 3, 2024 | Fine | $7,901 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345119 · certified since August 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.