The Laurels of Pender
311 S Campbell Street · Burgaw, NC · 28425 · 9102596007
98 certified beds For profit - Limited Liability company Chain: Ciena Healthcare/Laurel Health Care
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.37 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (10 in the current record)
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Potential for harm · D January 15, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected February 6, 2026 · Resident Rights
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Potential for harm · D January 15, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 6, 2026 · Quality of Life and Care
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Potential for harm · D January 15, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected February 6, 2026 · Pharmacy Service
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Potential for harm · E January 15, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 6, 2026 · Pharmacy Service
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Potential for harm · E January 15, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 6, 2026 · Nutrition and Dietary
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Potential for harm · D January 15, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 15, 2026
Provide and implement an infection prevention and control program.
Corrected February 6, 2026 · Infection Control
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Potential for harm · D January 15, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 6, 2026 · Quality of Life and Care
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Potential for harm · D September 3, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 4, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 19, 2023 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345298 · certified since March 6, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.