North Aurora Living & Rehab Ctr
310 Banbury Road · North Aurora, IL · 60542 · 6308927627
129 certified beds For profit - Partnership
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $23,000 in fines in the last 24 months.
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
4 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Total nurse staffing below 3.0 hours per resident-day
1.92 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 1.92 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 1.87 | ≈ weekday level |
| Nursing turnover / year | 28% | median 45% |
| Fines (3-yr window) | 3 · $96,800 |
Inspection citations (48 in the current record)
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Potential for harm · D December 4, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 19, 2025 · Environmental
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Potential for harm · D July 17, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected August 8, 2025 · Resident Rights
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Potential for harm · D April 18, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G April 8, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 23, 2025 · Quality of Life and Care
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Potential for harm · D April 8, 2025 · found via complaint
Keep all essential equipment working safely.
Corrected April 23, 2025 · Environmental
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Potential for harm · D March 27, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 27, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 11, 2025 · Resident Assessment and Care Planning
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Actual harm · G January 5, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 5, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 5, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 5, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 15, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 2, 2024 · Quality of Life and Care
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Potential for harm · D November 15, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 2, 2024 · Pharmacy Service
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Potential for harm · D November 15, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected December 2, 2024 · Infection Control
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Immediate jeopardy · L July 15, 2024 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected July 25, 2024 · Quality of Life and Care
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Potential for harm · D July 15, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 12, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 15, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F July 15, 2024 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected August 5, 2024 · Administration
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Potential for harm · D July 15, 2024 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected August 5, 2024 · Administration
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Actual harm · G June 28, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 15, 2024 · Quality of Life and Care
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Potential for harm · E May 9, 2024 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected May 23, 2024 · Nutrition and Dietary
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Potential for harm · D April 11, 2024 · found via complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected April 25, 2024 · Resident Rights
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Actual harm · G March 14, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 30, 2024 · Quality of Life and Care
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Potential for harm · D March 14, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 14, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 27, 2025 | Fine | $18,000 |
| November 15, 2024 | Fine | $5,000 |
| October 4, 2023 | Fine | $73,800 |
| October 4, 2023 | Payment Denial | 66 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 14E306 · certified since April 21, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.