Highland Oaks
2750 West Highland Avenue · Elgin, IL · 60123 · 8477414543
24 certified beds Non profit - Church related
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.11 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.01 | 0.55–0.75 |
| Weekend hours / resident-day | 4.67 | ≈ weekday level |
| Nursing turnover / year | 30% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (6 in the current record)
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Potential for harm · F August 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 12, 2024 · Nutrition and Dietary
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Potential for harm · D August 29, 2024
Provide and implement an infection prevention and control program.
Corrected September 12, 2024 · Infection Control
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Potential for harm · D August 14, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected August 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 14, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 23, 2024 · Pharmacy Service
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Potential for harm · D July 27, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected August 8, 2023 · Quality of Life and Care
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Potential for harm · D July 27, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected August 8, 2023 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 14A383 · certified since April 29, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.