New Hope Manor
1623 W New Hope Dr · Cedar Park, TX · 78613 · 5122593999
114 certified beds For profit - Limited Liability company Chain: Caring Healthcare Group
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.22 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 2.85 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | 2 · $21,648 |
Inspection citations (21 in the current record)
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Potential for harm · D March 18, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 19, 2026 · Quality of Life and Care
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Potential for harm · E March 18, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected March 19, 2026 · Nutrition and Dietary
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Potential for harm · E March 18, 2026
Provide and implement an infection prevention and control program.
Corrected March 19, 2026 · Infection Control
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Potential for harm · D December 10, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 11, 2025 · Pharmacy Service
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Potential for harm · D August 13, 2025 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 29, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 29, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 30, 2025 · Quality of Life and Care
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Potential for harm · E January 29, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 30, 2025 · Quality of Life and Care
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Potential for harm · D January 29, 2025
Ensure that residents are free from significant medication errors.
Corrected January 30, 2025 · Pharmacy Service
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Potential for harm · E January 29, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 30, 2025 · Pharmacy Service
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Potential for harm · E January 29, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 30, 2025 · Nutrition and Dietary
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Potential for harm · D January 29, 2025
Provide and implement an infection prevention and control program.
Corrected January 30, 2025 · Infection Control
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Immediate jeopardy · J October 14, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 21, 2024 · Resident Rights
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Immediate jeopardy · J October 14, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 21, 2024 · Quality of Life and Care
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Immediate jeopardy · J January 25, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 26, 2024 · Quality of Life and Care
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Potential for harm · E January 25, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 17, 2023 · Pharmacy Service
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Potential for harm · D December 14, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected December 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 14, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected December 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 14, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 15, 2023 · Quality of Life and Care
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Potential for harm · D December 14, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 15, 2023 · Quality of Life and Care
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Potential for harm · F December 14, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 15, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 14, 2024 | Fine | $8,021 |
| January 25, 2024 | Fine | $13,627 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675943 · certified since January 6, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.