The Center at Parmer
13800 N Fm 620 Rd Sb · Austin, TX · 78717 · 7372366400
80 certified beds For profit - Limited Liability company Chain: Veritas Management Group
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.81 | 0.55–0.75 |
| Weekend hours / resident-day | 4.20 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Potential for harm · D November 24, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 25, 2025 · Quality of Life and Care
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Potential for harm · D November 24, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 15, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 15, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 23, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected July 14, 2025 · Resident Rights
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Potential for harm · D October 31, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected November 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · E October 31, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 31, 2024
Provide activities to meet all resident's needs.
Corrected November 24, 2024 · Quality of Life and Care
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Potential for harm · D October 31, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 24, 2024 · Quality of Life and Care
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Potential for harm · D October 31, 2024
Provide and implement an infection prevention and control program.
Corrected November 24, 2024 · Infection Control
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No harm found · B February 13, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 1, 2023
Ensure each resident receives an accurate assessment.
Corrected September 25, 2023 · Resident Assessment and Care Planning
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Potential for harm · E September 1, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected September 25, 2023 · Pharmacy Service
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Potential for harm · D September 1, 2023
Provide and implement an infection prevention and control program.
Corrected September 25, 2023 · Infection Control
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Potential for harm · F September 1, 2023
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected September 25, 2023 · Administration
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Potential for harm · E June 17, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected June 18, 2022 · Resident Rights
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Potential for harm · E June 17, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 18, 2022 · Pharmacy Service
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Potential for harm · E June 17, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 18, 2022 · Nutrition and Dietary
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676487 · certified since March 23, 2020. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.