Mission De La Casa
2501 Alvin Avenue · San Jose, CA · 95121 · 4082389751
163 certified beds For profit - Individual
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
$51,753 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.24 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.67 | 0.55–0.75 |
| Weekend hours / resident-day | 3.92 | ≈ weekday level |
| Nursing turnover / year | 18% | median 45% |
| Fines (3-yr window) | 1 · $51,753 |
Inspection citations (35 in the current record)
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Immediate jeopardy · K August 21, 2025
Provide and implement an infection prevention and control program.
Corrected September 16, 2025 · Infection Control
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Potential for harm · D August 21, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 21, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 21, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 21, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 16, 2025 · Quality of Life and Care
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Potential for harm · E August 21, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected September 16, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected September 16, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected September 16, 2025 · Nutrition and Dietary
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Potential for harm · F August 21, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected September 16, 2025 · Nutrition and Dietary
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Potential for harm · F August 21, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected September 16, 2025 · Nutrition and Dietary
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Potential for harm · D August 21, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected September 16, 2025 · Nutrition and Dietary
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Potential for harm · F August 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 16, 2025 · Nutrition and Dietary
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Potential for harm · F August 21, 2025
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected September 16, 2025 · Nutrition and Dietary
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Potential for harm · F August 21, 2025
Dispose of garbage and refuse properly.
Corrected September 16, 2025 · Nutrition and Dietary
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Potential for harm · D August 21, 2025
Keep all essential equipment working safely.
Corrected September 16, 2025 · Environmental
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Potential for harm · D August 21, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected September 16, 2025 · Environmental
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Potential for harm · D June 27, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected July 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected July 26, 2024 · Pharmacy Service
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Potential for harm · F June 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 26, 2024 · Nutrition and Dietary
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Actual harm · G April 18, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 13, 2024 · Quality of Life and Care
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Potential for harm · D March 28, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 12, 2021
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected August 12, 2021 · Resident Rights
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Potential for harm · D July 12, 2021
Reasonably accommodate the needs and preferences of each resident.
Corrected August 12, 2021 · Resident Rights
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Potential for harm · D July 12, 2021
Assess the resident when there is a significant change in condition
Corrected August 12, 2021 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2021
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 12, 2021 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 21, 2025 | Fine | $51,753 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555487 · certified since December 17, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.