Medilodge of Gaylord
508 Random Lake · Gaylord, MI · 49735 · 9897323508
96 certified beds For profit - Limited Liability company Chain: Medilodge
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.09 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.37 | 0.55–0.75 |
| Weekend hours / resident-day | 3.69 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (35 in the current record)
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Potential for harm · D March 19, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · D March 19, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · E March 19, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected April 2, 2026 · Pharmacy Service
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Potential for harm · E March 19, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 2, 2026 · Pharmacy Service
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Potential for harm · F March 19, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 2, 2026 · Nutrition and Dietary
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Potential for harm · D March 19, 2026
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected April 2, 2026 · Administration
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Potential for harm · D March 19, 2026
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected April 2, 2026 · Administration
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Potential for harm · F March 19, 2026
Provide and implement an infection prevention and control program.
Corrected April 2, 2026 · Infection Control
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Potential for harm · D March 19, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 2, 2026 · Infection Control
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Potential for harm · D March 19, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected April 2, 2026 · Infection Control
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Actual harm · G February 24, 2026 · found via complaint
Assist a resident in gaining access to vision and hearing services.
Corrected March 19, 2026 · Quality of Life and Care
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Potential for harm · D February 24, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 19, 2026 · Quality of Life and Care
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Potential for harm · D February 24, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 28, 2026 · Pharmacy Service
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Actual harm · G August 6, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 17, 2024
Keep residents' personal and medical records private and confidential.
Corrected February 5, 2025 · Resident Rights
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Potential for harm · E December 17, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected February 5, 2025 · Resident Rights
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Potential for harm · E December 17, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected February 5, 2025 · Resident Rights
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Potential for harm · D December 17, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 5, 2025 · Quality of Life and Care
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Potential for harm · D December 17, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 5, 2025 · Quality of Life and Care
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Potential for harm · D December 17, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 5, 2025 · Pharmacy Service
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Potential for harm · D December 17, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected February 5, 2025 · Pharmacy Service
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Potential for harm · F December 17, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 5, 2025 · Pharmacy Service
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Potential for harm · D December 17, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · F December 17, 2024
Provide and implement an infection prevention and control program.
Corrected February 5, 2025 · Infection Control
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Potential for harm · F December 17, 2024
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected February 5, 2025 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235350 · certified since March 6, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.