Mecklenburg Heath and Rehabilitation

2415 Sandy Porter Road · Charlotte, NC · 28273 · 7045830430

100 certified beds For profit - Limited Liability company Chain: Sanstone Health & Rehabilitation

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 73
Serious harm & abuse 20% 100
Staffing 20% 57
Federal penalties 15% 80
Trend 10% 25
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.513.48 min · 4.1 strong
RN hours / resident-day0.340.55–0.75
Weekend hours / resident-day3.05≈ weekday level
Nursing turnover / year53%median 45%
Fines (3-yr window)1 · $4,475

Inspection citations (13 in the current record)

  • Potential for harm · D September 19, 2025 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected September 24, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 19, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected September 24, 2025 · Quality of Life and Care

  • Potential for harm · D August 21, 2025

    Ensure each resident receives an accurate assessment.

    Corrected September 19, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 21, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected September 19, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 21, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 19, 2025 · Pharmacy Service

  • Potential for harm · D August 21, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected September 19, 2025 · Infection Control

  • Potential for harm · D December 14, 2023 · found via complaint

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Corrected January 8, 2024 · Resident Rights

  • Potential for harm · D December 14, 2023 · found via complaint

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected January 8, 2024 · Administration

  • Potential for harm · D December 15, 2022

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected January 12, 2023 · Resident Rights

  • Potential for harm · D December 15, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected January 12, 2023 · Quality of Life and Care

  • Potential for harm · D December 15, 2022

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected January 12, 2023 · Quality of Life and Care

  • Potential for harm · D December 15, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected January 12, 2023 · Quality of Life and Care

  • Potential for harm · D December 15, 2022

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected January 12, 2023 · Pharmacy Service

Federal penalties

DateTypeAmount / length
December 14, 2023Fine$4,475

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345471 · certified since March 21, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.