Maryland Gardens Post Acute
31 West Maryland Avenue · Phoenix, AZ · 85013 · 6022657484
58 certified beds For profit - Limited Liability company Chain: Pacs Group
Why this verdict
- Carries CMS’s abuse warning icon.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 4 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
70% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.63 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 3.26 | ≈ weekday level |
| Nursing turnover / year | 70% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
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Potential for harm · D January 23, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 23, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 24, 2025 · Quality of Life and Care
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Potential for harm · D January 8, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 8, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 8, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 8, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 4, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected January 31, 2025 · Resident Rights
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Potential for harm · E December 4, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 31, 2025 · Resident Rights
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Potential for harm · E December 4, 2024 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected January 31, 2025 · Environmental
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Potential for harm · E December 4, 2024 · found via complaint
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Corrected January 31, 2025 · Environmental
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Potential for harm · D August 27, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 12, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected August 30, 2024 · Resident Rights
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Potential for harm · D July 12, 2024
Provide and implement an infection prevention and control program.
Corrected August 30, 2024 · Infection Control
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Potential for harm · D July 12, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D July 12, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D July 12, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 12, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 30, 2024 · Quality of Life and Care
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Potential for harm · D March 10, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 10, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 10, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected May 10, 2023 · Nursing and Physician Services
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Potential for harm · E March 10, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 10, 2023 · Nutrition and Dietary
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Potential for harm · D February 25, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 31, 2022 · Resident Assessment and Care Planning
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Potential for harm · E February 25, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 31, 2022 · Resident Assessment and Care Planning
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Potential for harm · D February 25, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 31, 2022 · Pharmacy Service
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Potential for harm · D February 25, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 31, 2022 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035247 · certified since July 20, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.