Macon Valley Nursing and Rehabilitation Center
3195 Old Murphy Road · Franklin, NC · 28734 · 8285247806
200 certified beds For profit - Corporation Chain: Principle Long Term Care
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results have improved across recent cycles.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
79% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.70 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 3.39 | ≈ weekday level |
| Nursing turnover / year | 79% | median 45% |
| Fines (3-yr window) | 1 · $5,689 |
Inspection citations (14 in the current record)
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Actual harm · G June 5, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 28, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected June 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected June 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 2, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected April 26, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 2, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 26, 2024 · Pharmacy Service
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Potential for harm · E April 2, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 26, 2024 · Administration
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Potential for harm · E February 16, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected July 31, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 16, 2024 · found via complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 16, 2024 · found via complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected April 2, 2024 · Quality of Life and Care
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Potential for harm · E February 16, 2024 · found via complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 2, 2024 · Pharmacy Service
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Potential for harm · E February 16, 2024 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected April 2, 2024 · Pharmacy Service
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Potential for harm · E February 16, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 2, 2024 · Nutrition and Dietary
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Potential for harm · D June 16, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected July 13, 2022 · Pharmacy Service
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No harm found · B June 16, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected July 13, 2022 · Resident Rights
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 16, 2024 | Fine | $5,689 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345263 · certified since July 14, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.