Eckerd Living Center
250 Hospital Drive · Highlands, NC · 28741 · 8285261315
80 certified beds For profit - Partnership Chain: Hca Healthcare Hospital-based
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.48 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.10 | 0.55–0.75 |
| Weekend hours / resident-day | 3.71 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (7 in the current record)
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Potential for harm · D April 10, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 23, 2026 · Resident Rights
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Potential for harm · D April 10, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 23, 2026 · Resident Rights
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Potential for harm · D April 10, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 23, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 10, 2026
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected April 23, 2026 · Nursing and Physician Services
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Potential for harm · F February 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 6, 2025 · Nutrition and Dietary
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Potential for harm · E February 19, 2025
Dispose of garbage and refuse properly.
Corrected March 6, 2025 · Nutrition and Dietary
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Potential for harm · F September 28, 2023
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected October 19, 2023 · Administration
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345437 · certified since April 28, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.