Lake Taylor Hosp
1309 Kempsville Rd · Norfolk, VA · 23502 · 7574615001
192 certified beds Government - Hospital district
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
$59,150 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.15 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 4.31 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 1 · $59,150 |
Inspection citations (24 in the current record)
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Actual harm · G September 26, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 28, 2025 · Quality of Life and Care
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Potential for harm · D September 26, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected November 28, 2025 · Quality of Life and Care
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Potential for harm · D September 26, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected November 28, 2025 · Quality of Life and Care
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Potential for harm · D September 26, 2025
Keep all essential equipment working safely.
Corrected February 9, 2026 · Environmental
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Potential for harm · D September 26, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 28, 2025 · Quality of Life and Care
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Actual harm · G October 15, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 22, 2021 · Quality of Life and Care
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Potential for harm · E October 15, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 22, 2021 · Resident Rights
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Potential for harm · D October 15, 2021
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected December 22, 2021 · Resident Assessment and Care Planning
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Potential for harm · D October 15, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 22, 2021 · Resident Assessment and Care Planning
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Potential for harm · D October 15, 2021
Provide activities to meet all resident's needs.
Corrected December 22, 2021 · Quality of Life and Care
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Potential for harm · E October 15, 2021
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected December 22, 2021 · Quality of Life and Care
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Potential for harm · E October 15, 2021
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Corrected December 22, 2021 · Nutrition and Dietary
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Potential for harm · F October 15, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 22, 2021 · Nutrition and Dietary
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No harm found · C October 15, 2021
Post nurse staffing information every day.
Corrected December 22, 2021 · Nursing and Physician Services
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Potential for harm · E November 1, 2018
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected December 16, 2018 · Resident Rights
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Potential for harm · D November 1, 2018
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected December 16, 2018 · Resident Assessment and Care Planning
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Potential for harm · D November 1, 2018
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 16, 2018 · Resident Assessment and Care Planning
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Potential for harm · D November 1, 2018
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 16, 2018 · Quality of Life and Care
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Potential for harm · D November 1, 2018
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 16, 2018 · Quality of Life and Care
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Potential for harm · E November 1, 2018
Ensure medication error rates are not 5 percent or greater.
Corrected December 16, 2018 · Pharmacy Service
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Potential for harm · E November 1, 2018
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 16, 2018 · Nutrition and Dietary
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Potential for harm · E November 1, 2018
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 16, 2018 · Environmental
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Potential for harm · E November 1, 2018
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected December 16, 2018 · Environmental
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No harm found · C November 1, 2018
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected December 16, 2018 · Resident Rights
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 26, 2025 | Fine | $59,150 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495117 · certified since February 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.