Kempsville Health & Rehab Center
5520 Indian River Road · Virginia Beach, VA · 23464 · 7574203600
90 certified beds For profit - Limited Liability company Chain: Saber Healthcare Group
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.44 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 2.93 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (34 in the current record)
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Potential for harm · D February 26, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 20, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 26, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 20, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 26, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected March 20, 2026 · Pharmacy Service
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Potential for harm · D February 26, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 20, 2026 · Pharmacy Service
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Potential for harm · D February 26, 2026
Provide and implement an infection prevention and control program.
Corrected March 20, 2026 · Infection Control
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Potential for harm · D February 26, 2026 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 20, 2026 · Resident Assessment and Care Planning
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Actual harm · G January 18, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 17, 2022 · Quality of Life and Care
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Potential for harm · D January 18, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected February 17, 2022 · Resident Rights
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Potential for harm · D January 18, 2022
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected April 4, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 18, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 17, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 18, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected February 17, 2022 · Resident Assessment and Care Planning
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Potential for harm · D January 18, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 17, 2022 · Resident Assessment and Care Planning
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Potential for harm · D January 18, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 17, 2022 · Resident Assessment and Care Planning
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Potential for harm · D January 18, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 17, 2022 · Quality of Life and Care
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Potential for harm · D January 18, 2022
Assist a resident in gaining access to vision and hearing services.
Corrected February 17, 2022 · Quality of Life and Care
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Potential for harm · D January 18, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 17, 2022 · Quality of Life and Care
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Potential for harm · D January 18, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected February 17, 2022 · Quality of Life and Care
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Potential for harm · D January 18, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 17, 2022 · Quality of Life and Care
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Potential for harm · D January 18, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 17, 2022 · Pharmacy Service
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Potential for harm · D January 18, 2022
Provide and implement an infection prevention and control program.
Corrected February 17, 2022 · Infection Control
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Potential for harm · D January 18, 2022
Implement a program that monitors antibiotic use.
Corrected February 17, 2022 · Infection Control
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Potential for harm · D July 11, 2019
Keep residents' personal and medical records private and confidential.
Corrected August 19, 2019 · Resident Rights
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Potential for harm · D July 11, 2019
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected August 19, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 11, 2019
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected August 19, 2019 · Resident Rights
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Potential for harm · D July 11, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected August 19, 2019 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495232 · certified since March 1, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.