Huntersville Health & Rehabilitation Center
13835 Boren Street · Huntersville, NC · 28078 · 7049122222
90 certified beds For profit - Limited Liability company Chain: Lifeworks Rehab
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results are getting worse cycle over cycle, not better.
- 3 citations involved actual harm to residents.
- No federal fines or payment denials in CMS’s 3-year window.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.92 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.73 | 0.55–0.75 |
| Weekend hours / resident-day | 3.48 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (20 in the current record)
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Actual harm · G April 23, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G April 23, 2026 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected May 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G April 23, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 7, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected May 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 7, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 30, 2025 · Quality of Life and Care
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Potential for harm · D May 7, 2025
Provide and implement an infection prevention and control program.
Corrected May 30, 2025 · Infection Control
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Potential for harm · D May 7, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected May 30, 2025 · Resident Rights
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Potential for harm · D October 2, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 11, 2024 · Infection Control
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Potential for harm · D January 25, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected February 22, 2024 · Nutrition and Dietary
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Potential for harm · E January 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 22, 2024 · Nutrition and Dietary
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Potential for harm · E January 25, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected February 22, 2024 · Administration
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No harm found · B January 25, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · E June 9, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 5, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 9, 2022
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected July 5, 2022 · Quality of Life and Care
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Potential for harm · E June 9, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected July 5, 2022 · Nursing and Physician Services
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Potential for harm · D June 9, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected July 5, 2022 · Nutrition and Dietary
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Potential for harm · E June 9, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 5, 2022 · Nutrition and Dietary
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Potential for harm · E June 9, 2022
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected July 5, 2022 · Administration
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No harm found · B June 9, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected July 5, 2022 · Resident Assessment and Care Planning
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No harm found · B June 9, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 5, 2022 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345570 · certified since June 27, 2016. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.