Hollenbeck Palms
573 S. Boyle Ave. · Los Angeles, CA · 90033 · 2132636195
106 certified beds Non profit - Corporation Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 79 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.85 | 0.55–0.75 |
| Weekend hours / resident-day | 4.19 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (39 in the current record)
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Potential for harm · D February 24, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 9, 2026 · Quality of Life and Care
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Potential for harm · D January 28, 2026 · found via complaint
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected February 17, 2026 · Nutrition and Dietary
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Potential for harm · D December 12, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 12, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected December 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 12, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 12, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · E December 12, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 16, 2025 · Quality of Life and Care
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Potential for harm · D December 12, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected December 23, 2025 · Quality of Life and Care
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Potential for harm · E December 12, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 22, 2025 · Nutrition and Dietary
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Potential for harm · D December 12, 2025
Provide and implement an infection prevention and control program.
Corrected December 18, 2025 · Infection Control
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Potential for harm · E December 12, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected December 18, 2025 · Environmental
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Potential for harm · D October 25, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 17, 2024 · Resident Rights
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Potential for harm · D October 25, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 17, 2024 · Resident Rights
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Potential for harm · D October 25, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected November 17, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 25, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 17, 2024 · Quality of Life and Care
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Potential for harm · E October 25, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 17, 2024 · Quality of Life and Care
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Potential for harm · D October 25, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 17, 2024 · Quality of Life and Care
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Potential for harm · D October 25, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 17, 2024 · Pharmacy Service
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Potential for harm · E October 25, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected November 17, 2024 · Pharmacy Service
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Potential for harm · D October 25, 2024
Ensure that residents are free from significant medication errors.
Corrected November 17, 2024 · Pharmacy Service
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Potential for harm · E October 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 17, 2024 · Nutrition and Dietary
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Potential for harm · E October 25, 2024
Dispose of garbage and refuse properly.
Corrected November 17, 2024 · Nutrition and Dietary
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Potential for harm · F October 25, 2024
Provide and implement an infection prevention and control program.
Corrected November 17, 2024 · Infection Control
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No harm found · B October 25, 2024
Post nurse staffing information every day.
Corrected November 17, 2024 · Nursing and Physician Services
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Actual harm · G August 20, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 13, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055115 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.