Hillcrest Healthcare Center
462 Kenmore Drive · Danville, WV · 25053 · 3043690986
90 certified beds For profit - Limited Liability company Chain: Communicare Health
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.63 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.69 | 0.55–0.75 |
| Weekend hours / resident-day | 3.17 | ≈ weekday level |
| Nursing turnover / year | 28% | median 45% |
| Fines (3-yr window) | 2 · $25,623 |
Inspection citations (21 in the current record)
-
Immediate jeopardy · J May 8, 2025 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected February 16, 2024 · Quality of Life and Care
-
Actual harm · G May 8, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 2, 2024 · Quality of Life and Care
-
Potential for harm · D May 8, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 16, 2025 · Resident Rights
-
Potential for harm · D May 8, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 16, 2025 · Resident Rights
-
Potential for harm · D May 8, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 16, 2025 · Resident Rights
-
Potential for harm · D May 8, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 16, 2025 · Quality of Life and Care
-
Potential for harm · D May 8, 2025
Provide or obtain dental services for each resident.
Corrected May 16, 2025 · Quality of Life and Care
-
Potential for harm · E May 8, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 16, 2025 · Nutrition and Dietary
-
Potential for harm · E May 8, 2025
Provide and implement an infection prevention and control program.
Corrected May 16, 2025 · Infection Control
-
Potential for harm · D December 19, 2023 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 9, 2024 · Resident Rights
-
Potential for harm · D April 26, 2023
Ensure each resident receives an accurate assessment.
Corrected May 18, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D April 26, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 18, 2023 · Quality of Life and Care
-
Potential for harm · D April 26, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 18, 2023 · Quality of Life and Care
-
Potential for harm · D April 26, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 18, 2023 · Quality of Life and Care
-
Potential for harm · D April 26, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 18, 2023 · Pharmacy Service
-
Potential for harm · E April 26, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 18, 2023 · Pharmacy Service
-
Potential for harm · D April 26, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 18, 2023 · Nutrition and Dietary
-
Potential for harm · E April 26, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 18, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D February 2, 2022
Ensure each resident receives an accurate assessment.
Corrected March 16, 2022 · Resident Assessment and Care Planning
-
Potential for harm · D February 2, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 16, 2022 · Quality of Life and Care
-
Potential for harm · D February 2, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 16, 2022 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 8, 2025 | Fine | $8,278 |
| May 8, 2025 | Fine | $17,345 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515117 · certified since July 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.