Valley Center
1000 Lincoln Drive · South Charleston, WV · 25309 · 3047684400
130 certified beds For profit - Partnership Chain: Genesis Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.21 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 2.79 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (44 in the current record)
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Potential for harm · E April 8, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 7, 2026 · Resident Rights
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Potential for harm · E April 8, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 7, 2026 · Quality of Life and Care
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Potential for harm · D May 14, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 10, 2025 · Resident Rights
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Potential for harm · D October 9, 2024
Ensure each resident receives an accurate assessment.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 31, 2024 · Pharmacy Service
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Potential for harm · D October 9, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2024
Provide and implement an infection prevention and control program.
Corrected October 31, 2024 · Infection Control
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Potential for harm · E September 27, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 2, 2024 · Quality of Life and Care
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Potential for harm · D April 16, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 16, 2024 · Resident Rights
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Potential for harm · D April 16, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 16, 2024
Ensure each resident receives an accurate assessment.
Corrected May 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 16, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected May 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 16, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 16, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · E April 16, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · D April 16, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · D April 16, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 16, 2024 · Pharmacy Service
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Potential for harm · D April 16, 2024
Provide routine and 24-hour emergency dental care for each resident.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · D April 16, 2024
Provide and implement an infection prevention and control program.
Corrected May 16, 2024 · Infection Control
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Potential for harm · D October 17, 2023
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected November 14, 2023 · Resident Rights
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Potential for harm · D October 17, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected November 14, 2023 · Resident Rights
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Potential for harm · E October 17, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 14, 2023 · Resident Rights
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Potential for harm · D October 17, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 14, 2023 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515169 · certified since April 9, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.