Highland Oaks Health Center
4114 North State Route 376 Nw · McConnelsville, OH · 43756 · 7409623761
99 certified beds For profit - Limited Liability company
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $54,151 in fines in the last 24 months.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$54,151 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.49 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 3.12 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 1 · $54,151 |
Inspection citations (105 in the current record)
-
Potential for harm · D April 21, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 15, 2026 · Resident Rights
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Potential for harm · D April 21, 2026 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 21, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 15, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D April 21, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 15, 2026 · Pharmacy Service
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Potential for harm · D April 21, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 15, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D December 18, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 14, 2026 · Quality of Life and Care
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Potential for harm · D December 18, 2025 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected January 14, 2026 · Quality of Life and Care
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Potential for harm · D December 18, 2025 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected January 14, 2026 · Administration
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Immediate jeopardy · J January 27, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G January 27, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 20, 2025 · Quality of Life and Care
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Actual harm · G January 27, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 20, 2025 · Quality of Life and Care
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Actual harm · G January 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 21, 2025 · Quality of Life and Care
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Potential for harm · D January 27, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 20, 2025 · Resident Rights
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Potential for harm · D January 27, 2025
Give the resident's representative the ability to exercise the resident's rights.
Corrected March 20, 2025 · Resident Rights
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Potential for harm · D January 27, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected March 20, 2025 · Resident Rights
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Potential for harm · D January 27, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 20, 2025 · Resident Rights
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Potential for harm · D January 27, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 20, 2025 · Resident Rights
-
Potential for harm · D January 27, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 27, 2025
Respond appropriately to all alleged violations.
Corrected March 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 27, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected March 20, 2025 · Resident Rights
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Potential for harm · D January 27, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected March 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 27, 2025
Assess the resident when there is a significant change in condition
Corrected March 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 27, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 27, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 27, 2025
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected March 20, 2025 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 27, 2025 | Fine | $54,151 |
| January 27, 2025 | Payment Denial | 27 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365147 · certified since February 24, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.