Majestic Care of New Lexington

920 South Main Street · New Lexington, OH · 43764 · 7403425161

82 certified beds For profit - Corporation Chain: Majestic Care

Why this verdict

  • 4 citations involved actual harm to residents.
  • Inspection results have improved across recent cycles.

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Red flags

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

Score breakdown

Inspection record 30% of score 51
Serious harm & abuse 20% 76
Staffing 20% 58
Federal penalties 15% 82
Trend 10% 84
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.023.48 min · 4.1 strong
RN hours / resident-day0.560.55–0.75
Weekend hours / resident-day2.61≈ weekday level
Nursing turnover / year43%median 45%
Fines (3-yr window)none

Inspection citations (34 in the current record)

  • Actual harm · G January 7, 2026 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected January 20, 2026 · Quality of Life and Care

  • Potential for harm · D January 7, 2026 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected January 20, 2026 · Quality of Life and Care

  • Potential for harm · D January 7, 2026 · found via complaint

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Corrected January 20, 2026 · Administration

  • Potential for harm · D April 1, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 18, 2025 · Quality of Life and Care

  • Potential for harm · E April 1, 2025 · found via complaint

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected April 18, 2025 · Environmental

  • Potential for harm · D December 17, 2024 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected December 27, 2024 · Quality of Life and Care

  • Potential for harm · D October 31, 2024

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected November 29, 2024 · Resident Rights

  • Potential for harm · D October 31, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected November 29, 2024 · Quality of Life and Care

  • Potential for harm · D October 31, 2024

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected November 29, 2024 · Pharmacy Service

  • Potential for harm · D October 31, 2024

    Provide and implement an infection prevention and control program.

    Corrected November 29, 2024 · Infection Control

  • Potential for harm · D March 26, 2024 · found via complaint

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected March 27, 2024 · Environmental

  • Actual harm · G February 26, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 27, 2024 · Quality of Life and Care

  • Actual harm · G February 26, 2024 · found via complaint

    Provide enough food/fluids to maintain a resident's health.

    Corrected March 27, 2024 · Quality of Life and Care

  • Potential for harm · D February 26, 2024 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected March 27, 2024 · Resident Rights

  • Potential for harm · D February 26, 2024 · found via complaint

    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Corrected March 27, 2024 · Resident Rights

  • Potential for harm · D February 26, 2024 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected March 27, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D February 26, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected March 27, 2024 · Quality of Life and Care

  • Potential for harm · D February 26, 2024 · found via complaint

    Assist a resident in gaining access to vision and hearing services.

    Corrected March 27, 2024 · Quality of Life and Care

  • Potential for harm · D November 3, 2023 · found via complaint

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected December 15, 2023 · Resident Rights

  • Potential for harm · D November 3, 2023 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 11, 2023 · Quality of Life and Care

  • Potential for harm · D November 3, 2023 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected September 11, 2023 · Quality of Life and Care

  • Potential for harm · D November 3, 2023 · found via complaint

    Provide enough food/fluids to maintain a resident's health.

    Corrected December 15, 2023 · Quality of Life and Care

  • Potential for harm · D June 6, 2023 · found via complaint

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected June 16, 2023 · Pharmacy Service

  • Potential for harm · E September 7, 2022

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Corrected September 27, 2022 · Resident Rights

  • Potential for harm · D September 7, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected September 27, 2022 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
February 26, 2024Payment Denial4 days

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365578 · certified since February 12, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.