Hertford Rehabilitation and Healthcare Center
1300 Don Juan Road · Hertford, NC · 27944 · 2524265391
78 certified beds For profit - Limited Liability company Chain: Simcha Hyman & Naftali Zanziper
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
77% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.04 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 2.61 | ≈ weekday level |
| Nursing turnover / year | 77% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (39 in the current record)
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Potential for harm · D June 5, 2025
Ensure each resident receives an accurate assessment.
Corrected July 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025
Provide activities to meet all resident's needs.
Corrected July 1, 2025 · Quality of Life and Care
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Potential for harm · F June 5, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected July 1, 2025 · Nursing and Physician Services
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Potential for harm · D June 5, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 1, 2025 · Pharmacy Service
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Potential for harm · F June 5, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected July 1, 2025 · Administration
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Potential for harm · E June 5, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected July 1, 2025 · Environmental
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No harm found · C June 5, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected July 1, 2025 · Resident Rights
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No harm found · C June 5, 2025
Post nurse staffing information every day.
Corrected July 1, 2025 · Nursing and Physician Services
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Potential for harm · D May 16, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 9, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 16, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected June 9, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 9, 2024 · Quality of Life and Care
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Potential for harm · E May 16, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected June 9, 2024 · Nursing and Physician Services
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Potential for harm · E May 16, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 9, 2024 · Pharmacy Service
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Potential for harm · E May 16, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected June 9, 2024 · Administration
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Potential for harm · D May 16, 2024
Provide and implement an infection prevention and control program.
Corrected June 9, 2024 · Infection Control
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Potential for harm · D May 16, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 9, 2024 · Quality of Life and Care
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No harm found · B May 16, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected June 9, 2024 · Resident Rights
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No harm found · B May 16, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 9, 2024 · Resident Assessment and Care Planning
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No harm found · C May 16, 2024
Post nurse staffing information every day.
Corrected June 9, 2024 · Nursing and Physician Services
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Immediate jeopardy · K January 31, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 22, 2023 · Quality of Life and Care
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Actual harm · H January 31, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 22, 2023 · Quality of Life and Care
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Actual harm · H January 31, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 22, 2023 · Pharmacy Service
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Potential for harm · D January 31, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected February 22, 2023 · Resident Rights
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Potential for harm · D January 31, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 22, 2023 · Resident Rights
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Potential for harm · D January 31, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 22, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345262 · certified since July 24, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.