Gates Health and Rehabilitation Center
38 Carters Road · Gatesville, NC · 27938 · 2523572124
70 certified beds For profit - Limited Liability company Chain: August Healthcare
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.44 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 2.79 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (11 in the current record)
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Potential for harm · D August 15, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 27, 2025 · Quality of Life and Care
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Potential for harm · F August 15, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 27, 2025 · Nutrition and Dietary
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Potential for harm · D August 15, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 27, 2025 · Quality of Life and Care
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Potential for harm · E August 14, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected August 15, 2024 · Resident Rights
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Potential for harm · E August 14, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected August 15, 2024 · Environmental
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Potential for harm · E May 11, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 19, 2023 · Resident Rights
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Potential for harm · D May 11, 2023
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected May 19, 2023 · Resident Rights
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Potential for harm · D May 11, 2023
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected May 19, 2023 · Resident Rights
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Potential for harm · D May 11, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 19, 2023 · Resident Assessment and Care Planning
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Potential for harm · E May 11, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 19, 2023 · Nutrition and Dietary
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Potential for harm · D May 11, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 19, 2023 · Administration
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345406 · certified since October 23, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.