Herman Health Care Center
2295 Plummer Avenue · San Jose, CA · 95125 · 4082690701
99 certified beds For profit - Limited Liability company
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $39,819 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: not rated
| Total nurse hours / resident-day | 3.96 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 3.57 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | 2 · $39,819 |
Inspection citations (71 in the current record)
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Potential for harm · D March 9, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 13, 2026 · Quality of Life and Care
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Potential for harm · D December 29, 2025 · found via complaint
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected January 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G August 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 17, 2025 · Quality of Life and Care
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Potential for harm · D August 25, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 17, 2025 · Resident Rights
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Potential for harm · E August 25, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 17, 2025 · Resident Rights
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Potential for harm · E August 25, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected September 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 25, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 25, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected September 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 25, 2025
Ensure each resident receives an accurate assessment.
Corrected September 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 25, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected September 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 25, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 25, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 17, 2025 · Quality of Life and Care
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Potential for harm · E August 25, 2025
Post nurse staffing information every day.
Corrected September 17, 2025 · Nursing and Physician Services
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Potential for harm · D August 25, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 17, 2025 · Pharmacy Service
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Potential for harm · D August 25, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected September 17, 2025 · Pharmacy Service
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Potential for harm · D August 25, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 17, 2025 · Pharmacy Service
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Potential for harm · E August 25, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected September 17, 2025 · Nutrition and Dietary
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Potential for harm · E August 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 17, 2025 · Nutrition and Dietary
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Potential for harm · E August 25, 2025
Provide and implement an infection prevention and control program.
Corrected September 17, 2025 · Infection Control
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No harm found · B August 25, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Deficient, Provider has no plan of correction · Environmental
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Actual harm · G June 26, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected July 1, 2025 · Resident Rights
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Potential for harm · E June 26, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected July 1, 2025 · Resident Rights
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Actual harm · G June 4, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 25, 2025 | Fine | $23,397 |
| June 4, 2025 | Fine | $16,422 |
| June 4, 2025 | Payment Denial | 10 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555831 · certified since November 26, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.