Heritage Park Rehabilitation and Skilled Nursing C
2806 Real St · Austin, TX · 78722 · 5124741411
197 certified beds Government - Hospital district Chain: Wellsential Health
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $35,503 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 2.90 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | 5 · $55,790 |
Inspection citations (49 in the current record)
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Potential for harm · D February 20, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 6, 2026 · Resident Rights
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Potential for harm · E February 20, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · D February 20, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 6, 2026 · Pharmacy Service
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Potential for harm · E February 20, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 6, 2026 · Pharmacy Service
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Potential for harm · D February 20, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 6, 2026 · Nutrition and Dietary
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Potential for harm · D February 20, 2026
Provide and implement an infection prevention and control program.
Corrected March 6, 2026 · Infection Control
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Immediate jeopardy · J October 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 15, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 8, 2025 · Resident Rights
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Potential for harm · F August 7, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 8, 2025 · Resident Rights
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Potential for harm · D August 7, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 8, 2025 · Quality of Life and Care
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Actual harm · G July 15, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 16, 2025 · Quality of Life and Care
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Potential for harm · E February 2, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected February 10, 2025 · Environmental
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Potential for harm · E November 14, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 8, 2024 · Resident Rights
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Potential for harm · E November 14, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected December 8, 2024 · Resident Rights
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Potential for harm · D November 14, 2024
Keep residents' personal and medical records private and confidential.
Corrected December 8, 2024 · Resident Rights
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Potential for harm · E November 14, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 8, 2024 · Resident Rights
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Potential for harm · D November 14, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected December 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 14, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected December 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · E November 14, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · E November 14, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 8, 2024 · Quality of Life and Care
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Potential for harm · E November 14, 2024
Provide activities to meet all resident's needs.
Corrected December 8, 2024 · Quality of Life and Care
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Potential for harm · D November 14, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 8, 2024 · Quality of Life and Care
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Potential for harm · D November 14, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected December 8, 2024 · Quality of Life and Care
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Potential for harm · D November 14, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected December 8, 2024 · Pharmacy Service
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Potential for harm · D November 14, 2024
Ensure that residents are free from significant medication errors.
Corrected December 8, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 14, 2025 | Fine | $14,508 |
| July 15, 2025 | Fine | $9,246 |
| November 8, 2024 | Fine | $11,749 |
| March 27, 2024 | Fine | $12,844 |
| October 31, 2023 | Fine | $7,443 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455599 · certified since October 1, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.